Billing & Insurance

Health care billing can be complicated. We’re happy to help with any questions you might have. If you have any questions regarding your billing, please call our customer service team at 952-512-5625.

Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 952-846-2206.

Health care provider with stethoscope

General Payment Information

i-Health makes it easy and convenient to pay your bill. Please click on the button below to pay your i-Health bill. You can pay online by eCheck, Visa, MasterCard, American Express and Discover. 

 

If you have any questions regarding your billing statement, please call our Customer Service Team at 952-512-5625.

CareCredit

You may also pay through a CareCredit account for convenient monthly payments. If you have any questions regarding a CareCredit account, call 800-365-8295.

For any questions regarding your CRSAL/i-Health billing statement, please call our Customer Service Team at 952-512-5625.

Late Policy

New patients must complete the necessary paperwork prior to their first visit using the online patient portal. If the paperwork delays your appointment start time, your appointment might be canceled at the discretion of the provider.

If a patient arrives past their scheduled time and/or do not have their paperwork completed, their appointment might be canceled at the discretion of the provider.  This is to ensure that the patients who arrive on time do not experience delayed waits to see their provider. If you arrive late, you may be asked to reschedule. If you choose to wait, we will try to minimize your wait time as best as possible, however we need to provide timely care to our other patients as well.